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Patient Counseling

By the end of this course The healthcare professional will be able to Establishes an ongoing relationship between the professional and the patient. Provides the exchange of information necessary to assess a patient’s health condition, implement treatment

Course Details

  1. The Process for counselling
  2. Counselling and confidentiality
  3. Goals of Counseling.
  4. Basic communication and counselling skills


  • Number of lectures 3
  • Number of hours 03:02:13

Course Topics

Course Instructor

Dr. Shereen Metwaly

Dr. Shereen Metwaly

  • Wide experience in healthcare system development as certified trainer and consultant in healthcare administrative system, total quality management and accreditation.
  • Profound knowledge and expertise gained from various international institutions like: American University in Cairo (AUC), School of Business Executive Education, and the American Chamber Of Commerce in Egypt (Amcham).
  • Lecturer of Healthcare Total Quality Management Diploma & Hospital Administrative Diploma at the School of Executive Education American University in Cairo (AUC).
  • Lecturer at (MQM), Master of Quality Management in Healthcare, the Arab Academy for Science and Technology and Maritime Transport.
  • Certified Trainer and consultant at The American Chamber Of Commerce in Egypt (Amcham).
  • Certified Trainer and consultant at The Canadian Chamber Of Commerce in Egypt.
  • MBA: Master in business administration major: Marketing, from The Arab Academy of science and technology, Cairo.
  • TQM: Professional post Graduate Diploma in Total Quality Management for healthcare Reform, American University in Cairo (AUC), 2009.



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